Testimonials
WHY WE DO WHAT WE DO
Great communication. Great teaching. Expert Knowledge all around. No one tried to sell the most expensive item on the floor. Took the time to teach and understand our home and personal wants/needs. Install was great; not disruptive at all (I work from home), installers were super kind, fully cleaned up every inch and asked us to review everything before they left. If you need flooring, start with this place. Especially if you know nothing about flooring, like when we started.
5 year update of vinyl plank flooring:
My satisfaction with my flooring and service from Full Service Flooring remains Excellent! I have had a slow leak from a toilet tank which went unnoticed until it was between my toes! Flooring dried nicely with a fan and remains looking as good as the day it was installed!
I then had a washing machine flood, which included 2 front bedrooms and the hallway. The flooring, again, looks as good as ever!
When the flooring was installed there were 3 adults and 3 dogs living here. Now, happily, it is just me and my furbaby!
I continue to use the Kardon floor cleaner, which I purchase in store at Full Service Flooring (no shipping!). I always receive excellent service! Thank you Full Service Flooring!!
Bryan is the best! He helped me with carpet, engineered tile flooring and tile for our new backsplash. Such a patient and kind yet professional advisor. He went the extra mile to ensure we were happy and satisfied throughout the project and installations. At many other flooring stores, you don’t see your sales person after the purchase but Bryan made multiple trips to our home during the installations to stay on top of things and to ensure everything went smoothly. I highly recommend him and Full Service Flooring for any of your next flooring and tile needs.
Great quality flooring and everyone was very nice to work with!!
I just had new flooring installed and am extremely pleased with the service I received from [Full Service Flooring]. Very professional and the floors look great!
Amazing experience with hardwoods throughout our living areas!!
The most friendly people you could ask to do business with! I recommend you and Brooks Drywall recommends you! Thank you very much for a fantastic job, great installers, and a very fair price.
Absolutely wonderful experience! From selecting the flooring for each part of the house down to the guys who did such an amazing job with the install! So grateful to have such a wonderful, local business right around the corner!
From start to finish the entire team at Full Service Flooring made the process of buying new floors painless. After reviewing many options, Bryan helped explain everything involved. One of our major concerns was installation, and Santos and his team surpassed our expectations with professionalism and expertise. Full Service Flooring was the last stop we needed on this process, but next time will be the FIRST! Thank you to Bryan, Tim, Santos, and everyone else for an amazing job. We love our Burnt Ginger-Van Gogh LVP throughout our entire downstairs!
Great Job – very satisfied. Thanks for everything!
We ordered our back splash from Full Service Flooring, they were so helpful and wonderful to work with. We will definitely be back soon.
Would recommend without hesitation. Great Job!!!
I purchased flooring from Tim and he was great to deal with. I would buy from Full Service Flooring again.
Just had hardwoods installed in living room and new vinyl tile in the kitchen. Such a great job. The guys did an amazing job. Love my new floors.
Couldn’t ask for a more informed and nicer staff. What a beautiful facility with a great selection.
Great staff, selection and service!
My wife and I wanted to replace the builder grade carpet that came with our home we’ve lived in for four years. After a lot of research and help from Bryan at Full Service Flooring we decided on a luxury vinyl and set a date for installation. When the day arrived and the vinyl was installed we were shocked as the manufacturer had sent two different colors versus the single color demoed at the store. Bryan worked with us and the vendor to not only quickly find a resolution but to offer flexibility around the second install date. Needless to say the results are wonderful and we couldn’t be happier. We’ll be using Full Service Flooring for all future flooring needs.
Tim and Kristina helped us select the perfect carpet for our stairs. Brian helped design the installation. Santos and Samual did a great job installing the carpet. We could not be happier with the end result.
I cannot say enough about their over the top customer service!! Tim spent a lot of time with me to make sure I understood the product differences and listened to all my needs to ensure I selected the carpeting and padding that was right for my home, my family and my pets and kept me in my budget!!
The installation was able to be done quickly and the installers that came were friendly and professional.
They kept in contact with me through the process to let me know everything from when my carpet came in to when the installers were headed to my home and followed up after to ensure I was still satisfied.
There is NO other place for your carpet and flooring needs!
They will go above and beyond for you!!
Very professional and knowledgeable. The process from choosing flooring to instillation was smooth. Lovely and welcoming staff. Highly satisfied with the final product.
Full Service Flooring completed my kitchen flooring this week. The quality of their work and the flooring is excellent!
The work was done in one day and looks amazing. They found some flaws in the previous flooring work and corrected it.
The installers had great attention to all details of the job.
I highly recommend them for your flooring needs.
They put in a backsplash for us recently and it turned out beautiful! So easy to work with and great customer service.
These guys are great and Tim [owner] is wonderful to work with. [They] have taken care of multiple flooring repairs for me. Would highly recommend.
Need a floor? A must visit place. Great customer service..great showroom floor…great prices.
Have waited a few months since my flooring was installed to comment and I still am happy beyond belief! My salesman who was Bryan, was so patient, informative and kind. He worked with me for 10 months as I made my decision. Thankful for the internet so I could research and ask him more questions! Only 1 he couldn’t answer, so called the manufacturer and answered my question the next day. He did the measurements of my home, so polite, my very spoiled dogs liked him. He made sure the crew who installed knew about my dogs, then they made the plan of how to accommodate my needs while they did the whole house installation. They did a fantastic job! From the day I walked into this store to the present, I have not one bad comment. I checked other places and returned here. I am still thrilled with my flooring, no regrets and highly recommend this business. You don’t feel like a customer here, you feel sincerely like family.
Exceptional selection and customer service! Every staff member treated us like family from start to finish. We received valued kindness and patience with every concern from choosing our flooring, to questions about product options, installation and payment. The professionalism, timeliness and skill of the installers was impeccable. We were blown away with the vast selection and availability of not only flooring but also backsplash for our home. We have highly recommended Full Service Flooring to our family and friends. Could not be more pleased!
Everything was great!
My original intention was to get several estimates. I stopped after the first and went with Full Service Flooring – LOVE my selection!
Tim did an excellent job of helping me find the floors I was looking for in my budget. I had looked several other places and just couldn’t find what I was looking for. With his help, I was able to find the perfect floors! Brian was excellent for installation. He was timely and professional and made sure to answer all questions fully. My floors look beautiful with no hassle and his team did a great job!
Let's Start a Project
We're your "go to" store for Carpet, Tile, Vinyl, Hardwood, Laminate Flooring and more in Greenville, Winterville, and surrounding areas in Eastern NC
Call us
(252) 756-9308
Hours
Mon - Thu | 9:00 am - 6:00 pm |
Fri & Sat | 9:00 am - 3:00 pm |
ADDRESS
156 Tilco Drive
Winterville, NC 28590